Steve Jobs has an amazing ability to speak with passion and make his idea understandable and memorable through telling stories. He only focused on one idea at a time and did not disturb what he was saying by having busy PowerPoint slides behind him.
Jobs divided his iPhone presentation into three sections. He
spoke about the iPod functions of the new iPhone, the phone itself, and
connecting to the Internet.
The first, a widescreen iPod with touch controls. The
second, is a revolutionary mobile phone. And the third is a breakthrough
Internet communications device.” As the audience applauded, Jobs repeated the
three ‘products’ several times. Finally he said, “Are you getting it? These are
not three separate devices, they are one device and we are calling it
iPhone!”
Tell stories
Before Jobs revealed the new phone, he spent a moment to
review the history of Apple, telling a story that built up to the big event.
“In 1984, Apple introduced the first Macintosh. It didn’t just change Apple. It
changed the whole computer industry. In 2001, we introduced the first iPod. It
didn’t just change the way we all listen to music. It changed the entire music
industry.” Stories can be brand stories, customer stories, or personal
ones.
Avoid reading from
notes
The introduction of the iPhone lasted about 80 minutes. Not
once did Jobs read from a teleprompter or notecards. He had internalized the
content so well that he didn’t need notes. During the demos, however, he did
have a very short list of bullet points hidden from the audience’s view. Those
bullets served as reminders and they were the only notes he relied upon.
Body Language
Steve Jobs’ body language is confident and energetic. He uses
wide gestures and movements. He walks across the large stage, standing in front
of the screen, flipping around the notes, playing around with the iPhone,
drinking water, making faces, etc. His body language states clearly that this
is his moment and his stage.
Language
The overall language of Steve Jobs is colloquial. He never
speaks as a techie. He doesn’t use any difficult or uncommon words, just plain
simple English. He uses an understandable language
Tone of voice
Steve Jobs didn’t use monotone. Instead, he stayed at a
comfortable range of his voice. He varies the
speed of his voice; there are
parts, where he speaks fast and others where he speaks slowly.
Eye Contact
Jobs maintained constant eye contact with the audience while
looking to the screen. This technique increases the levels of interaction and
connection with an audience.
Pauses
Steve Jobs sometimes used short pauses and at other times he
used long ones. He also uses the audience’s laughter to coordinate his pauses.
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